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Hypnotherapy – Ownership, Collaboration and The Abusive Client
Hypnotherapy – Ownership, Collaboration and The Abusive Client:
This morning started off beautifully. The sun was shining, I’d had a good night’s sleep and I was looking forward to getting up and out to bootcamp (in the daylight and in the sunshine…double win!).
I had a few minutes so I took a quick look at my e-mails in case there was anything from clients I would be seeing later that day. Amongst all the nice messages and positive results was one from someone I worked with many months ago. It’s not uncommon to hear from clients many months later yet upon opening this it became clear it was pretty unpleasant.
Over the last eight years or so and having worked with a couple of thousand people, I can probably list the number of unpleasant or abusive e-mails I’ve received on one hand. Yet as someone who prides himself on his professionalism and the amount of time, energy and effort put into every client and every session, it does make me smart a bit.
Yet I do think there are some useful points we can take from the abusive e-mail (and I should mention that I have no idea what promoted the e-mail and whether there has been anything going on over past months. Given the way it was written I suspect there may have been alcohol involved).
Thankfully, the vast, vast majority of people I work with are lovely people who are motivated to make changes and committed to the hypnotherapy process. Many of them have kindly gone on to give written and video feedback (at the time of writing there are over twenty pages on this website).
So what can we learn from this angry person about hypnotherapy to benefit us all in making positive changes?